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Michael Evans writes about insurance and other finance topics for Investopedia. An insurance industry veteran, he has covered personal finance for more than 20 years for publications including ...

While auto repair cycle times have improved, rising repair costs and increased premiums are impacting customer satisfaction, especially as many policyholders face additional costs following claims, ...

TROY, Mich.: 28 Oct. 2025 — Auto insurance rates have finally started to decline from the near-record highs of 2024, but customers are still feeling the sting of several years of sky-high insurance ...

Auto insurance claims can involve complex legal issues. You cannot count on insurance company representatives to provide accurate information since they are ultimately interested in protecting their ...

TROY, Mich.: 29 Oct. 2024 — Auto insurers have been fighting two major headwinds ever since the pandemic: rising costs and longer repair cycle times. This year, according to the J.D. Power 2024 U.S.