The Forbes Advisor Small Business team is committed to bringing you unbiased rankings and information with full editorial independence. We use product data, strategic methodologies and expert insights ...

LiveChat Software is highly profitable, with a 55% profit margin. Revenue and income have grown at annualised rate of ~20% over the last 5 years, with no signs of slowing. Currently trading at ~24x ...

Q: We added a chat function to our website so that potential clients could ask about deals we feature on our homepage. One of our advisors is in charge of responding to the questions and comments. A ...

The Ninth Circuit heard oral arguments on June 10, 2025, in three closely watched appeals—Gutierrez v. Converse Inc., Mikulsky v. Bloomingdale’s, LLC, and Thomas v. Papa John’s International, ...

Facebook is making it easier for businesses to leverage its Messenger service on their own websites. The company in November 2017 first launched a new customer chat plugin that allowed customers to ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. It's no secret that live chat software is a powerful tool for ...