Ciscos WebEx unit launched Sept. 10 the fall update of its Web conferencing and collaboration suite, which includes a series of enhancements aimed at making Web conferencing easier and more useful ...

Cisco Systems Inc. said today it’s bringing agentic artificial intelligence capabilities to its contact center and video conferencing platforms, helping customer service agents and employees boost ...

Compiled By Traci Purdum WebEx Communications Inc., a provider of Web communications services, has launched WebEx Event Center, an online event service that enables companies to conduct sales ...

As I described in a February post, an important decision Cisco Collaboration faced in 2019 was whether to build or buy on cloud contact center. As is often true in business, the ultimate decision ...

Cisco Systems plans to sell its WebEx conferencing services through an agent program for solution providers that could be ready early next year, said the vendor's channel chief last week. The online ...

Cisco, which now owns the WebEx online collaboration software, announced Wednesday that it has expanded Mac support across the product line. WebEx is a suite of collaboration tools for individuals, ...