BOSTON--(BUSINESS WIRE)--Wayfair Inc. (NYSE:W), one of the world's largest online destinations for home furnishings and décor, won the Gold Stevie® Award in the Customer Service Center of the Year ...

Though artificial intelligence, or AI, is still in its infancy, companies are already seeing notable benefits from the still-emerging tech, among them online furniture retailer Wayfair (W). At the ...

BOSTON--(BUSINESS WIRE)--Wayfair Inc. (NYSE:W), one of the world's largest online destinations for home furnishings and décor, today announced the opening of a new customer service center in Bangor, ...

This story was originally published on CX Dive. To receive daily news and insights, subscribe to our free daily CX Dive newsletter. Wayfair is investing in AI to enhance its product discovery, ...

Wayfair, Inc. has selected the Research Valley region of Texas for its new customer service center, scheduled to open in March. The Boston-based online home decor retailer plans to hire approximately ...

Wayfair is opening a customer service center in Orem, Utah in mid-August, the company announced. The 45,000-sq.-ft. space will be Wayfair’s second facility in Utah. The company currently operates a ...