JEFFERSON CITY, Mo. (AP) — As millions of Medicaid recipients face the potential loss of health coverage for the first time since the coronavirus pandemic, state call centers are getting inundated ...
The agency’s “average speed of answer” metric masks longer call wait times, according to data in a recent OIG report.
No one likes to hang on the phone waiting for assistance; when the issue at hand is vital, such as maintaining your Social Security retirement or disability benefits, the stress and aggravation can ...
Elizabeth Warren was 'completely wrong' about Social Security phone data, says commissioner Frank J. Bisignano after audit ...
People needing assistance in Spanish from the Florida Department of Children and Families wait on hold for nearly an hour, according to a report from the Hispanic civil rights group UnidosUS. The wait ...
MIAMI — The Medicaid call center in Florida is experiencing long wait times and high rates of disconnection that could be preventing qualifying families from renewing or accessing Medicaid coverage, ...
JEFFERSON CITY, Mo. (AP) — As millions of Medicaid recipients face the potential loss of health coverage for the first time since the coronavirus pandemic, state call centers are getting inundated ...
JEFFERSON CITY, Mo. — As millions of Medicaid recipients face the potential loss of health coverage for the first time since the coronavirus pandemic, state call centers are getting inundated with ...
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