Calls to many businesses now result in recordings about "unusually high call volume." The reality, experts say, is that there are fewer agents answering phones because of the pandemic. (Getty Images) ...

Investopedia contributors come from a range of backgrounds, and over 25 years there have been thousands of expert writers and editors who have contributed. In this article we look at the volume rate ...

In a perfect world, you’d never have to adjust the volume more than once when you sit down to watch TV. But as many of us have discovered the unpleasant way, it’s rarely that simple. Depending on ...

Call a business, any business. Chances are, you’ll hear a recording that says they’re experiencing “unusually high call volume” so you should expect a long wait on hold. You’re being lied to, experts ...