It’s becoming inevitable that voice over Internet Protocol (VoIP) will soon be deployed everywhere, from offices and homes to carriers’ backbones. The move from traditional circuit-switched to package ...

There’s nothing glamorous about call accounting software, according to Michael Shevelev, CEO of Florham Park, NJ-based Trisys, Inc., for whom its call accounting solution, Tapit EX, has been a cash ...

I'm looking for a call recording solution for our Call Manager system. I saw CallCopy mentioned here before, I came across VPI Capture. Just started Googling so I'm sure there's more. My one ...

The best VoIP services offer easy-to-use and affordable VoIP services for small business owners. The best VoIP companies will guide small business owners through the process of owning and using a VoIP ...

Why You Should Care: SIP Print's product line provides call recording for SIP-based VoIP deployments, helping customers meet stringent compliance requirements. The Lowdown: With its recording ...

Last month, we discussed how digital signaling is the foundation that has allowed the rapid evolution of the information age, and its presence in everyday life. The advantages that digital signals ...

Why You Should Care: Up-to-date call center solutions that can work with thin clients, VoIP, dual-monitor PCs and Web-based clients are a gem for VARs. CallCopy is seeing healthy interest not only ...

ASC today announced it has sold its new VoIP recording solution, EVOip+ for Cisco, version 2.1, to Transacty, a Slovakia-based provider of complex processing services for cashless payments. The ...