Thanks to cheaper Internet phone dialing, Labatt Brewery was able to offer a free long-distance phone service to thousands of residents of Ontario, Canada. There was just one catch: every time any of ...

VoIP technology uses a broadband internet connection to transmit phone calls. Learn VoIP's features and everything you need to know to implement VoIP.

Pete Hanlon is CTO of Moneypenny. Moneypenny handles outsourced phone calls, live chat and digital comms for thousands of companies globally. I believe it’s time we recognize the little, everyday ...

Internet phone providers have won the first round in a clash with state regulators, providing needed momentum for the upstart industry. In ruling from the bench late Tuesday, Minneapolis federal Judge ...

Motorola said Monday that it is developing cell phones capable of making calls using Wi-Fi networks, a big step for Internet phone forces now eyeing the wireless industry. The world's No. 3 handset ...

When the call is free as with Skype, or cheap with Vonage, callers may accept slightly less call quality. But call center callers and agents need better quality. Calls using public VoIP services have ...

Level 3 Communications has expanded its suite of voice over IP offerings with a new toll-free calling service designed to help call center operators, service providers and others reduce their monthly ...

A tiered Internet is nothing new: and here's how VoIP call quality suffers The big telecom and cable behemoths would love to charge high bandwidth services extra for fast service. One variation of ...

Agentic VoIP follows a series of advancements introduced in 2025, including Agentic Email and Agentic Procedures, all designed to bring AI-powered intelligence into the Collections process. Together, ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Editorial note: Forbes Advisor Australia may earn revenue from this story in the manner disclosed here. Read our advice disclaimer here. If you need a phone service but don’t want to deal with an ...