There’s nothing glamorous about call accounting software, according to Michael Shevelev, CEO of Florham Park, NJ-based Trisys, Inc., for whom its call accounting solution, Tapit EX, has been a cash ...

But the rise in VoIP calls has left a growing segment of communications unrecorded and has created a need for new recording technology. Though missing a few calls may be tolerable in a ...

Recent technology advancements have greatly improved the quality of voice over Internet protocol (VoIP). In the past, using an Internet service to implement a type of voice telephone service was a ...

TheOneSpy, a leading monitoring software technology, introduced a call recording feature for all business WhatsApp communities. SALEM, MA, USA, April 24, 2024 ...

It’s becoming inevitable that voice over Internet Protocol (VoIP) will soon be deployed everywhere, from offices and homes to carriers’ backbones. The move from traditional circuit-switched to package ...

CTI Group (Holdings), Inc., an international provider of electronic invoice processing and management (EIM), enterprise communications management software and services solutions, and carrier class ...

Voxida is offered as a comprehensive solution that combines the hardware and call recording software required to capture and monitor VoIP, digital or analog phone or radio communications in a single ...

Why You Should Care: Up-to-date call center solutions that can work with thin clients, VoIP, dual-monitor PCs and Web-based clients are a gem for VARs. CallCopy is seeing healthy interest not only ...

Voice over Internet Protocol (VoIP) enables users to make calls over the internet. It is a cheaper alternative to telephone services from local carriers. When users access a stable internet, VoIP ...

The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...