The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...

The use of VoIP (Voice over Internet Protocol) call center software is gradually becoming more popular in the business sector because of the various advantages it brings like cost-effectiveness, ...

We list the best call center software, to make it simple and easy to provide and analyze call data to improve customer relations, employee management and workflow efficiency. Call centers used to ...

CounterPath, a provider of desktop and mobile VoIP software products and solutions, has announced that Genesys, an large contact center software supplier and Alcatel-Lucent company, will integrate ...

SAN FRANCISCO, CA--(Marketwired - Oct 27, 2014) - Call centers need all the reinforcement they can get to keep up with the high demands of their customers. They need innovative technology that ...

The US is a key player in the VoIP Call Center Software Market, driving innovation, adoption, and providing significant market growth opportunities. The VoIP call center software market in the US is ...

SAN FRANCISCO, CA--(Marketwired - Oct 27, 2014) - More start-ups are in search of the best call center software providers as they prepare to sell their products or services. There are several call ...

The best call center software is RingCentral, providing omnichannel functionality, helpful project management tools, and a range of advanced features like interactive voice response (IVR). RingCentral ...