JERSEY CITY, NJ / ACCESSWIRE / May 8, 2024 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced that Virgin Media O2, one of the ...
SEATTLE--(BUSINESS WIRE)--Hiya, the leader in voice security, has been selected by Virgin Media O2, one of the UK’s largest telecommunications companies, to provide its AI-powered spam-fighting and ...
As part of its ongoing customer service transformation, Virgin Media O2 has created and launched its own AI tool, Lumi AI, that helps agents by analysing conversations in real-time and providing ...
Virgin Media O2 has doubled down on its use of AI in its customer services department as it plots a turnaround on its customer service. The company has struggled to integrate Virgin Media and O2 since ...
Virgin Media O2 expands its O2 Recycle initiative to include gaming consoles, enabling gamers to exchange their old PlayStation, Xbox, or Nintendo Switch consoles for cash. The updated program now ...
The United Kingdom will reportedly soon welcome a newly enhanced network provider, as announced by Virgin Media 02 and Vodafone's new merger, increasing competition in the country. Vodafone decided to ...
European telecoms giants Telefónica and Liberty Global, the joint owners of Virgin Media and O2 in the UK, have reportedly ...
Virgin Media O2 (VMO2) has switched on its Converged Interconnect Network (CIN), a new infrastructure to accelerate the roll-out of mobile and fixed networks across the UK with less complex and ...
During the opening keynote panel, Eva Slattery, Director of Major Programmes at Virgin Media O2, will discuss the pivotal role Netcracker played in the success of the operator’s transformation and how ...
Virgin Media O2 (VMO2) has announced the switch-on of its 5G Standalone (5G SA) network in 14 cities across the UK. The 14 locations to gain VMO2 5G SA are Liverpool, Manchester, London, Lincoln, ...
VMO2 could be about to take on Netomnia's infrastructure ...