Law firms providing mortgage servicer clients default-related legal services are vendors, and financial services companies need to treat them as such. Not only that, law firms often interact directly ...

When a vendor becomes the victim of a cyberattack, the downstream effects on a business are often damaging and disruptive due to operational impacts including business interruption, loss of revenue, ...

Part 419 is intentionally designed to have extremely broad applicability and defines a “servicer” as “a person engaging in the servicing of mortgage loans in this State whether or not registered or ...

BPO buyer organizations talk the talk when it comes to governance and include it in their contracts, but many are not walking the walk. Thorough BPO vendor management is inconsistent at best, and this ...

Many articles and conference presentations focus on how to choose IT vendors, what to include in contracts and the need for oversight of these vendors after the contract is signed. Because of the ...

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author. ITM VRM 3.6 was developed through extensive work with some of the world's ...

A new council of healthcare CISOs hopes to work together toward improving uniformity and efficiency in the way organizations review the security controls and practices of third-party vendors that ...

In this survey, 59 percent of respondents said their company did not have a fully comprehensive vendor management program in place, while 33 percent of those with a program complained the existing ...

Managing technology vendors used to be an invisible job that somehow just got done. But with more-complex IT offerings, increasingly complicated negotiations and the budgetary imperative to get the ...

One of the most intriguing and interesting outsourcing arrangements is the ability to operate multiple delivery center sites while utilizing various vendors. The advantage of such a program is that it ...

Questionnaires are a vital part of understanding how your vendors manage cybersecurity risk; they'll help you understand the investments your vendors have made for positive risk outcomes across people ...