VALENCIA, CA / ACCESSWIRE / February 20, 2024 / In an era where customer expectations are at an all-time high, VIP Toolkit emerges as a trailblazer, redefining excellence in customer service. This ...

It's not just good care that will drive patients to hospitals, but customer loyalty programs and good service--or at least, that's what hospitals think who are getting in on the trend. As more ...

I know, it sounds counter-intuitive, right? You dream of having big shot clients that you can talk about. Big name logos to list on your website. Celebrity case studies. Or, maybe you just want to ...

“My wife taught me something,” Klarna CEO Sebastian Siemiatkowski told the crowd at London SXSW. He was addressing the headlines about the company looking to hire human workers after previously saying ...

We often write about the growth of law practice automation and new forms of legal technology. It's certainly true that in the legal realm, robots are ascendant. But this trend is coupled with another ...

There is a powerful business case to treat all as VIPs. VIP customer service, and satisfaction, is the key strategic differentiator within the banking industry across Africa, writes Matt Bird, founder ...

Ingosstrakh continues to develop its premium customer service. As part of the Ingosstrakh Exclusive program scaling project, in 2024 the company implemented unified VIP customer service standards in ...

Guest post written by Sapan Shahani, CEO at Goodbay Technologies. On average, 95 per cent of gamers are non-paying. Of the 5 per cent who do pay, the top 1 per cent are serious players who drive 80 ...

In 2024, Ingosstrakh implemented unified VIP customer service standards in 22 branches across Russia as part of a project to scale up the Ingosstrakh Exclusive program. This is stated in the company's ...