VIP Toolkit stands as a beacon of innovation and excellence in the digital world. With its unparalleled customer service, cutting-edge web design, and a steadfast commitment to client success, the ...

“My wife taught me something,” Klarna CEO Sebastian Siemiatkowski told the crowd at London SXSW. He was addressing the headlines about the company looking to hire human workers after previously saying ...

It's not just good care that will drive patients to hospitals, but customer loyalty programs and good service--or at least, that's what hospitals think who are getting in on the trend. As more ...

We often write about the growth of law practice automation and new forms of legal technology. It's certainly true that in the legal realm, robots are ascendant. But this trend is coupled with another ...

Guest post written by Sapan Shahani, CEO at Goodbay Technologies. On average, 95 per cent of gamers are non-paying. Of the 5 per cent who do pay, the top 1 per cent are serious players who drive 80 ...

Ingosstrakh continues to develop its premium customer service. As part of the Ingosstrakh Exclusive program scaling project, in 2024 the company implemented unified VIP customer service standards in ...

After meeting with the executive of an African retail bank, he walked me into one of their local branches. Everyone stopped what they were doing, said hello and smiled the warmest smiles. I felt ...