VALENCIA, CA / ACCESSWIRE / February 20, 2024 / In an era where customer expectations are at an all-time high, VIP Toolkit emerges as a trailblazer, redefining excellence in customer service. This ...

Happy customers spread the word and word-of-mouth is far more effective than a company’s advertising. According to Nielsen, 26% of global consumers say brands become familiar to them through ...

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It's not just good care that will drive patients to hospitals, but customer loyalty programs and good service--or at least, that's what hospitals think who are getting in on the trend. As more ...

“My wife taught me something,” Klarna CEO Sebastian Siemiatkowski told the crowd at London SXSW. He was addressing the headlines about the company looking to hire human workers after previously saying ...

Sports and entertainment has been hit hard by coronavirus. Borussia Dortmund, the German sports club, expects to report a loss of $50.5 million in the 2019-2020 soccer season after being forced to ...

If you're a Sky VIP customer, there's an unmissable offer waiting in your My Sky app. That snags you discount tickets to a popular tourist attraction. With the modern advent of the best streaming ...

Boeing said on Tuesday that it’s on track to deliver the first of its new 747s that will haul paying passengers early this year. Flight testing on the 747-8 Intercontinental will wrap up in five to ...

Some customers are so entitled that they act like the employees are robbing them of a VIP experience. Imagine going to work before the store is open, and a customer demands you open early and stay ...