Regions Bank is using IBM’s Watson, the artificial intelligence machine that famously won "Jeopardy!" several years ago, to handle calls to its call center. The Birmingham, Ala., bank has been testing ...

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With flu season bearing down and the pandemic still in full swing, CVS is rolling out new ways to encourage customers to get their flu shots using artificial intelligence (AI). The pharmacy chain has ...

Computing giant IBM is working with investment banks to identify potential uses for its Watson supercomputer—which appeared as a contestant on US game show Jeopardy!—as a data and sentiment analytics ...