A majority (68%) of small businesses have integrated AI into their daily operations, with 74% of them reporting an increase in productivity. Generative AI simplifies content creation while agentic AI ...
Artificial intelligence (AI) is transforming customer service from a reactive, labor-intensive function into a proactive, data-driven advantage. With the rise of —ranging from intelligent chatbots to ...
Follow ZDNET: Add us as a preferred source on Google. CNBC recently reported on conflicting numbers about AI adoption and productivity among small businesses. Productivity among the S&P 500 rose 5.5% ...
AI is transforming performance reviews by helping employees highlight achievements and managers deliver balanced feedback. It's 11 p.m. the night before your annual performance review, and you're ...
Utah and California have passed laws requiring entities to disclose when they use AI. More states are considering similar legislation. Proponents say labels make it easier for people who don't like AI ...
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