Trevor Clark is the Founder and CEO of ShyftOff, a flexible, on-demand outsource solution for contact centers and customer support teams. In the last three years, companies have been forced to adapt ...

From vast mobile deployments to cloud technology, to the billions of internet-connected devices being deployed at tremendous speed, it’s getting harder and harder to keep up with the seismic changes ...

When Masamba Sinclair rented a Ford Expedition from Enterprise Rent-a-Car last May, he was excited to connect it to FordPass. The app allows drivers to use their phones to remotely start and stop the ...