In A Nutshell People judge “kind liars” who give overly positive feedback as more moral than brutally honest truth-tellers, ...

Forbes contributors publish independent expert analyses and insights. I equip you with emotional skills and strategies to help you thrive. Have you ever received feedback from a colleague, manager, or ...

Previous research has focused on how feedback reinforces consumer behavior but not on how different types of feedback affect consumers’ mindset and subsequent actions. The authors found that ...

Business leaders prize data for making decisions, but the most important decision-influencing information is often lacking: executive self-awareness. I have worked with hundreds of C-level executives ...

As businesses set new goals and standards for themselves in the new year, they should place extra emphasis on retaining customers and acting upon the valuable feedback they receive. Embracing customer ...

INSEAD professor Erin Meyer explains how to offer advice across cultures, ages, and genders. We know that teams mixing people of different generations, genders, and cultures yield better outcomes, and ...

Giving your child feedback - both criticism and praise - is more than just useful, it's essential. It's hard for kids to get motivated, and impossible for them to stay motivated, when they aren't sure ...