Despite making calls for six weeks, submitting his ID three times and sending emails to executives, a customer hits a wall with Amazon’s customer service.

We may receive a commission on purchases made from links. Over the years, online security has gotten a lot better, with users across all kinds of applications being directed to do a lot more to ...

I have long encouraged the use of two-factor authentication (2FA) or two-step verification (2SV) with online accounts whenever possible (for more about the difference, see “Two-Factor Authentication, ...

The number of websites and services using two-step verification to secure accounts has increased over the years — yet the National Institute of Standards and Technology’s latest proposal might put a ...

¹⁾ Multiple answers possible. ²⁾ Who do not use two-step verification. Women are more likely to find two-step verification difficult to use Men were more likely than women to use two-step verification ...