Windows only: LookInMyPC generates a complete report of what's going on in a computer—from hardware to software, and everything in between. After playing around with it, this writer wouldn't start ...

The Windows operating system ships with native troubleshooting packs you can run to fix issues with audio, video playback, Windows Update, internet connection, etc. If you want, you can add/remove ...

In Windows 11 23H2 and beyond, Microsoft is deprecating Windows 10-style troubleshooters in favor of a new architecture. But never fear: assisted troubleshooting is alive and well. Released in late ...

In this IT tale, a techie lands his first job working at a support center -- and learns to really listen to what a caller is saying Back in the mid-’90s, I worked at a support center for a line of ...

If you have a knowledge of all things technological and can solve any computer problem you encounter, you might think about turning these skills into profit. Starting your own computer troubleshooting ...

Going wireless may avoid the expense of cabling and wired LAN drops, but wireless networks still require effective technical support and troubleshooting. Smooth operation starts with a well-designed ...

Longest IT job ever—but after a century of research, there's been a breakthrough in modeling the first known computer. When you purchase through links on our site, we may earn an affiliate commission.

A new tech support scam has been discovered that shows a fake BSOD, or Blue Screen of Death, on the infected computer and then displays an application that pretends to be a Troubleshooter for Windows.