Organizations are piloting or going live with generative AI tools at a staggering pace, but without training, employee anxiety can skyrocket and use of the tools can tank. Artificial intelligence (AI) ...

Swapping out longer learning modules for “bite-sized” games has improved associate performance, the grocer shared at the ...

Set clear safety expectations from the start, and reinforce them regularly to motivate safe behavior. Focus on teaching safety concepts early with details introduced gradually to enhance understanding ...

The OECD's 2023 Skills Outlook report highlighted a crucial point about the current state of the working world. In a rapidly evolving landscape where digital advancements are changing how we operate, ...

Discover the best call center training software this year. Compare features, pricing, pros, and cons to find the best fit for your needs. From internal knowledge to call etiquette and system features ...

Melissa, a young software engineer at a fast-growing tech startup, often worked late into the night, but this proved to be her undoing. One evening, after a long day spent debugging code, she didn’t ...

One of the biggest mistakes that low-performing security education programs make is treating security awareness training as if every user impacts security in exactly the same way. Everyone gets the ...