The construction industry in the United States faces some complex challenges in the future. Over 40% of the current workforce will retire within the next 10 years, and in 2024 alone, the construction ...

The Evolution of Simulation Manikins in Medical Training. Medical training used to be all about learning on the job, right?

Although the power of simulation training is evident, there is a notable lack of comprehensive research that validates its effectiveness within the fire service. Nevertheless, the existing studies, ...

The executive team at ElectriCom has worked on enhancing the company’s operator training program, making changes that bolstered one-on-one coaching, shortened learning curves, kept productivity high, ...

Brian Tuite is cofounder & CEO of Zenarate, a leader in developing top-performing customer-facing teams through AI Conversation Simulation. As someone who has spent decades in the contact center ...