Survey begging, driven by the pursuit of positive customer feedback, is the bane of the customer experience. We've all encountered it, whether it's servers saying they'll lose shifts if they don't get ...

They’re not keeping the change. A new survey has revealed that not many servers are actually pocketing more gratuities from tablet-style payment methods — which notoriously put an emotional burden on ...

Americans are “guilt tipping” much less in 2025, according to new research. The survey explored 2,000 people’s approaches to tipping and found the average respondent spends close to $300 a year ...

We’re guilt-tripping over guilt-tipping. Two-thirds (65%) of American consumers are experiencing tipping fatigue — up from 60% last year and 53% in 2023, according to an annual study by Popmenu, a ...

It feels like we’re being asked to tip at more places than ever, and all those tips can really add up. Even so, most Washingtonians still tip when asked to, according to new survey data — but the ...

A survey published in July shows Fayetteville uses more profanity than any other city in North Carolina — at least on one social media platform. The Word.Tips survey used a sample of 1.7 million ...

In hospitality-rich South Florida, the new federal law making tips and overtime tax-free won’t touch the wallets of tipped restaurant workers until next tax season, but it’s already having a snowball ...