Will Kenton is an expert on the economy and investing laws and regulations. He previously held senior editorial roles at Investopedia and Kapitall Wire and holds a MA in Economics from The New School ...

A few years ago, I was advising a mid-sized electronics manufacturer struggling to deliver on customer commitments. Its end-to-end lead time was 32 days, but what mattered wasn’t just the number.

My previous blog made a case for the need of a primary metric of manufacturing effectiveness in the assessment of supplier performance. That blog ended with a couple of “teaser” quotes hinting at the ...