What is an "agile company?" It is not the biggest, the strongest or the fastest business; it is the fittest — the one with an offer that meets its customers' needs. To continuously monitor and adapt ...

Planning is a core activity of every organization and core to how we operate. But as all military leaders know, “no plan survives first contact.” This year, in particular, has made that truth doubly ...

Three-step method helps keep frustrated help desk callers calm Your email has been sent Irate and frustrated customers are a normal part of life on the help desk, and one veteran support pro has a ...

The introduction of technology marked the beginning of a new age in our world through the advancement of innovative phones and tablets and, of course, the internet. But with this momentous shift came ...

A former banker has offered Brits a simple three-step method that she says saved her thousands of pounds. Charlotte Ransom spent 25 years working for huge investment banking firms JP Morgan and ...

A large randomized trial conducted at Tampere University and the University of Helsinki shows that a new three-step prostate cancer screening method can find a considerable number of aggressive ...

A six-step hand-washing process developed by the World Health Organization (WHO) is more effective than the three-step approach suggested by the Centers for Disease Control and Prevention, a study has ...

While deforestation levels have decreased significantly since the turn of the 21st century, the United Nations (UN) estimates that 10 million hectares of trees have been felled in each of the last ...