The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

I recently sat down with Alex Geisler, London-based litigation partner with Duane Morris and creator of Lean Adviser, for a discussion around the business of law, the disconnect in service delivery ...

Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the ...

In previous columns, I explored how human resources can help lead AI transformation without losing culture, how AI and lean ...

Of the many skills leaders need to be effective, research consistently shows that complex problem solving is paramount. For most of us, however, solving difficult problems and selling the solutions ...

Over the past many decades, enterprising thinkers and organizations have developed many systems to solve for the same universal business problem — how to get and keep customers while increasing ...

Archana Gilravi is the senior vice president of Lean In Girls, overseeing a leadership program that empowers girls aged 11 to ...

As demonstrated in a series of new studies, researchers show that as the prevalence of a problem is reduced, humans are naturally inclined to redefine the problem itself. The result is that as a ...

Have you ever seen a product or service and thought to yourself, “What in the world?!? Who would want that?!?” I have. Mostly those websites offering to take care of your pets after the apocalypse, or ...