Occasionally, I will bring up something remarkable, funny or cute that they did as a younger child. This sparks some curiosity and usually leads to conversation about that and other things. Whether ...

This won't come as much of a revelation, but teens love to text. A lot. So much so, in fact, that texting is fast becoming the preferred method of communication, suggests a new study by Pew Internet.

A new app is trying to address the dangers of texting while driving, by offering a tool that transcribes what you say into outgoing messages, and reads out whatever comes your way. Josh Lowensohn ...

When your company's customers talk, do you listen closely and nquickly enough? More CIOs are deploying text analytics ntechnology to examine customer comments on websites, surveys and the like. If you ...

Ben Whittle, a pool installer and landscaper in rural England, worried his dyslexia would mess up his emails to new clients. Then one of his clients had an idea: Why not let a chatbot do the talking?

1. Our communication skills are bad enough these days. Texting and other recent technology have allowed us to get away with as little verbal communication as possible, causing our face time (not that ...