IVRs, a long-standing tool for self-service applications, are rules-based systems where calls follow set paths – press or say “one” for sales, etc. How the system responds, or where a call is routed, ...

A global AI safety assessment noted that traditional evaluation methods struggled to keep pace with rapid advances in general-purpose AI systems. AI systems continued to advance rapidly over the past ...

Artificial intelligence is no longer just a lab experiment. It’s quietly becoming part of everyday software, helping developers write code, assisting analysts with research, and powering tools inside ...

Education is deploying AI without basic security testing: Only 6% of education organizations conduct AI red-teaming, leaving systems that affect students — including minors — untested for ...