Burlington Northern Santa Fe Railway is hoping that Microsoft's telephony software can help it replace its aging phone system. But it also hopes the software might help it replace another asset that's ...

Open-source telephony is a system supporting all types of telephony applications such as PBXes, call centers, interactive voice response systems, chat lines and many other types of voice technologies.

Conformance to industry standards such as SIP is greatly helping drive down system costs and enhancing design choice flexibility. In my recent No Jitter article reviewing the VoiceCon Orlando RFP ...

Should you consider Asterisk or any of the other open source communications software packages? Our columnist helps you get familiar with the pros and cons, the ins and outs of open source. I confess I ...

(For those new to the column, Forward Migration is our term for companies moving from Wintel machines to Macs — or at least adding or increasing the number of Macs they use. A forward migration kit is ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

Skype Technologies on Tuesday launched a test version of its Net telephony software for handheld devices. The new application, called PocketSkype, is designed for PDAs (personal digital assistants) ...

Gavin Cowie isn't in the Net phone business, but it didn't take him long to figure out why the technology has never taken off "It's worth it because it's so cheap, but sometimes it sounds like I'm ...

In the US, for example, this is done as a political appointment by the state department, rather than from among the best and brightest minds. Our goal was not only to produce a telephony server as ...

(For those new to the column, Forward Migration is our term for companies moving from Wintel machines to Macs — or at least adding or increasing the number of Macs they use. A forward migration kit is ...

A software bug in a telecom provider's phone number blacklisting system caused the largest telephony outage in US history, according to a report released by the US Federal Communications Commission ...

Financial terms of the deal weren't disclosed. Oracle inherited a partnership with La Jolla, Calif.-based Telephony@Work through its Siebel Systems acquisition early this year. Siebel embedded ...