TROY, Mich.--(BUSINESS WIRE)--Digital, unassisted customer care channels are rapidly becoming the first ports of call for many telecom customers when they experience technical difficulties. That’s a ...

At the core of Kawsar’s success is her ability to harness cutting-edge software tools tailored to the telecom and media sectors. The strategic use of software tools and data-driven metrics is ...

Workflow management software giant ServiceNow Inc. said today it’s building on an existing partnership with Nvidia Corp. to launch a suite of new generative artificial intelligence tools aimed at ...

Globe Telecom is making investment in artificial intelligence (AI) tools to drive transformation across its business operations, focusing on both internal productivity and enhanced customer ...

With the popularity of smartphones, tablets, smartwatches, laptops, smart TVs, and other digital communication devices, technology has permeated every facet of modern society. Not only do we spend a ...

In India, perhaps more than anywhere else, telecommunication has become the great equaliser, bringing access to information, services and opportunities to people across urban, rural and remote regions ...

The Department of Telecommunications (DoT) and the United Nations Development Programme (UNDP) host National Workshop on ...

SK Telecom announced on the 30th that it has launched a beta version of new services such as 'Note' and 'Briefing' for its AI service adot. The adot Note is a service that records all moments spoken ...

Headquartered in Paris, Capgemini is a leading multinational in consulting, digital transformation, technology, and engineering services. The company has a significant presence in India, which serves ...

India plans to drop a controversial clause from its proposed telecom security policy that mandates that at least 50% of all 'core telecom network equipment' be indigenously developed or manufactured.