Criminals are a tricky bunch. One of their favorite scams targets those who own a computer, but lack any real technical knowledge other than how to browse the Web. The scam starts with a call that ...

COMMENTARY--For most consumers, calling for technical support conjures up visions of waiting on "hold" forever and then describing the problem to technician after technician. Troubleshooting technical ...

New Delhi police have arrested 63 suspects in the last two months working and operating 26 call centers that were engaging in tech support scams, posing as tech support staff at Microsoft, Google, ...