MANILA, Philippines — In an increasingly digital world, the parameters of customer service are continuously evolving, driven by advances in technology that seek to revolutionize the way companies ...

In the heart of Manila’s dynamic business district, a quiet revolution brews, one that’s reshaping the global perspective on technical support outsourcing. It’s not coming from a direct provider of ...

In an era where digital evolution is continually transforming business landscapes, the need for high-quality technical support services has skyrocketed. Whether it’s to resolve customer queries, ...

India has long been a global leader in the business process outsourcing (BPO) industry, particularly in customer service, technical support, and back-office support services. With its skilled ...

NESTLED away from the towering skyscrapers and frenetic pace of Manila, Cynergy BPO has carved out a distinctive space in the outsourcing advisory domain. John Maczynski, Cynergy BPO chief executive ...

The digital revolution has transformed the way businesses operate, creating opportunities that were unthinkable a few decades ago. In this vibrant, complex ecosystem, e-commerce stands out as one of ...

HYDERABAD: Raritan Computers Inc., supplier of IT infrastructure management solutions, is looking out for a prospective third-party BPO that can provide technical support for all its global customers.

As the technological landscape evolves and the value of customer experience (CX) increasingly becomes a significant differentiator for businesses, a silent transformation is taking place. At the heart ...

India's dominance isn’t just a recent phenomenon; it’s a legacy woven over decades. The nation's IT hub, colloquially referred to as the 'Silicon Valley of the East,' has consistently been at the ...

CYNERGY BPO, a United States-based trailblazer, is reshaping the topography of technical support outsourcing to the Philippines. Amid a sea of companies clamoring for the outsourcing throne, Cynergy ...