I love my 78-year-old mother and do whatever I can to help. But when she has computer trouble, she spins into a frustrated tech spiral, starts lashing out, and I want nothing to do with her. The ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

For tech support, Dell and Lenovo are also a bit higher than before. Only HP has numbers that went down. According to a recent Gartner report, Dell, HP, and Lenovo are the top sellers of personal ...

In today's technology-driven world, computers and devices are essential for work, education and daily life. Yet, as we depend more on technology, we may also encounter more challenges. In most cases, ...

A mobile extension of Computers for Families is ready to bring their services to your door to help bridge the digital divide, said Chelsea Duffy executive director for Partners in Education, which ...

Tech Exchange mission to help low-income students and families afford computers. Non-profit's hub in East Oakland provides free classes, tech support, equipment Companies and individuals can donate ...

Earlier this year, the MiTech technology store closed its doors in the Shriver Center. However, management of the support functions transitioned from Finance and Business Services to IT Services. As ...

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...