ProPublica is a nonprofit newsroom that investigates abuses of power. Sign up to receive our biggest stories as soon as they’re published. Last week, Microsoft announced that it would no longer use ...

IT help desk software enables your support team to track and resolve whatever issues your company's employees encounter. We've tested the top solutions to help you choose the right one for your small ...

Imagine a customer service representative dealing with a sluggish computer right in the middle of serving a client. In the past, this would have meant a stressed call to the IT helpdesk and a wait on ...

Karen Scarfone is the principal consultant for Scarfone Cybersecurity. She provides cybersecurity publication consulting services to organizations and was formerly a senior computer scientist for the ...

Microsoft President Brad Smith speaks at a special event Wednesday morning in Seattle announcing the company’s new Microsoft Elevate skilling initiative. (GeekWire Photo / Todd Bishop) Microsoft is ...