GREEN BAY, Wis. (WBAY) - You may get a pop-up that looks like a security warning, telling you that there’s a major issue with your computer. However, you shouldn’t follow the directions on the screen.

Tech support scams cost victims billions each year and often target the most vulnerable users. Scammers use fear and urgency ...

Forbes contributors publish independent expert analyses and insights. Zak Doffman writes about cybersecurity, surveillance and privacy. You have been warned. This threat is now surging and has more ...

(WJAR) — Tech support scams are impacting older Americans at a staggering rate. According to the Federal Trade Commission, tech support scams target people 60 and older about five times more often ...

A new phishing scam is getting a lot of attention because it uses real Apple Support tickets to trick people into giving up their accounts. Broadcom's Eric Moret shared how he nearly lost his entire ...

For the first time since Vocal Laboratories — better known as Vocalabs — introduced SectorPulse, its customer service monitoring study, in 2003, the research firm has applied a new methodology. In ...