We weren’t always an international company with eight hubs around the world and 60 operational languages. In the beginning, the SupportYourApp team consisted of one university student (myself) ...

There were a number of lessons that came out of the process. While many of them are things we knew previously, or even learned through the course materials, having lived these lessons makes them all ...

Back in March, before a new baseball season bloomed, we ran our preseason MLB Power Rankings. The Los Angeles Dodgers were second, behind the then-healthy Atlanta Braves, but you had to scroll a while ...

Nature has powerful lessons to teach us as leaders. This natural wisdom is timely now, not least of which because it is something that we all have in common. Furthermore, the resilience of natural ...

From hope to kindness, this year’s lessons formed a narrative about leading with heart, serving with purpose and building ...

We've said many times in this blog that creating a virtual team and helping it operate requires the same dynamics as regular, co-located teams. A new book bears that out, and points out that it's how ...

I’m a big believer in sharing lessons learned. Leadership lessons, lessons in teamwork, lessons in effective thinking are all “things” that are ultimately the dividing line between success and failure ...

The world is small — and getting ever-smaller with our collective overconnected digital footprint. Ease of travel (pandemic notwithstanding) and rising globalization have given us all unlimited access ...

With four teams left, we’re firmly into the time of year when everyone will start telling you that the NHL is a copycat league. That’s become an annual late-playoff tradition, right up there with ...