Talisma has released a new version of its Customer Interaction Management suite, Talisma CIM 7.0. The software integrates multiple communication channels, including e-mail, chat, Web self-service and ...

Talisma Corporation (www.talisma.com), the leading provider of Customer Interaction Management (CIM) solutions, today announced the release of Talisma CIM 8.0, the latest version of the innovative ...

Bellevue, Washington-based Talisma Corporation's Customer Interaction Management (CIM) isn't CRM — it's their software package that routes interactions across channels (e-mail, phone, etc.) and ...

Oftentimes customer service is looked at as a reactive function: A consumer has an issue, reaches out to a contact center, and hopes to get an answer or some form of resolution. In a perfect world, of ...

Talisma’s solutions integrate the power of email, phone, chat, VoIP, and Web self-service with a robust and mature customer interaction management Web services platform, comprehensive analytics, and a ...

Bengaluru, Karnataka, India: Talisma Corporation Pvt. Ltd., a leading provider of customer experience solutions, is excited to announce its strategic partnership with Kaleyra, a US-listed ...

The latest edition of the cutting-edge offering introduces two new products, Talisma Voice and Talisma Campaign, and includes numerous enhancements to existing channels, empowering financial services ...

“The market is just right to create opportunities to innovate and try out new things,” says Raj Mruthyunjayappa, Managing Director, Talisma (Asia Pacific). It is critical for organizations to focus ...

NEW YORK, Aug. 22, 2023 /PRNewswire/ -- Kaleyra, Inc. (NYSE: KLR) (NYSE American: KLR WS) ("Kaleyra" or the "Company"), a global CPaaS leader announced today a strategic collaboration in its ...