A new store in San Francisco has human employees, but they're not the ones making the decisions. An artificial intelligence bot named Luna is the boss. Andon Market, a boutique store, opened on April ...

Everything in the shop appeared to have been abandoned. A devoted customer took it all home and started selling the items herself. Vicky Szuflita filled an empty house with thousands of articles of ...

Syracuse, N.Y. — Government help and cheap rent were not enough to convince A.K. Kaid to open a grocery store in Syracuse’s Valley neighborhood. Instead, the Buffalo entrepreneur’s decision to invest ...

Happier Grocery in New York is an entry point for people seeking a community built on inside knowledge. It’s not the only high-end grocer doing this. By Dalya Benor A reading room. A rooftop garden ...

Forbes contributors publish independent expert analyses and insights. Pam Danziger reports on retail, focused on the luxury consumer market. Amazon, despite e-commerce dominance, holds only 3% of the ...