Forbes contributors publish independent expert analyses and insights. Nikki Baird is a top global retail innovation and technology advisor. One of the most challenging pieces of the puzzle is the role ...

According to a 2022 analysis, the turnover rate for hourly in-store retail positions is 75.8%. In addition, 63% of frontline retail managers are thinking about leaving their roles soon — and some even ...

87% of shoppers are more likely to buy an item recommended from a sales associate; 77% are more likely to make a purchase from a sales associate who has helped them before; and 73% say sales ...

Staffing stores is a huge expense for retailers—more than half of a typical retailer’s selling, general and administrative expenses, according to Bain & Co. So it’s perhaps natural that technology has ...

Walmart on Tuesday announced the rollout of a new app for store associates that allows customers to order and pay for items from the retailer's online shopping site while in brick-and-mortar stores, ...

Remember when the store sales associate was the center of the shopping experience? Whether it was taking a shopper’s clothes to the dressing room, rummaging for different sizes, offering ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Follow Dominick Reuter Every time Dominick publishes a story, you’ll get an alert straight to your ...

As Justin Thomas, VP Sales – EMEA North, at Akeneo explains, retailers now have access to all the tools they need to not just bridge, but remove the gap between clicks and bricks for consumers who ...

Walmart is the world’s biggest brick-and-mortar retailer in the world, raking in a reported $600.1 billion in revenue, according to Investopedia. As a result, throngs of shoppers and employees alike ...

NEW YORK--(BUSINESS WIRE)-- Manhattan Associates Inc. (NASDAQ: MANH) today announced significant enhancements to its Manhattan Active® Point of Sale (POS) application designed to meet the dynamic ...

Responding to the customer’s demand for instant gratification in the middle of the retail apocalypse. By Andy Newman It’s Dec. 17 and a customer at the Old Navy on 18th Street and Sixth Avenue in ...

Adidas is seeking applications for a Retail Sales Associate position in Mafikeng. This entry-level role offers hands-on ...