At PeopleMetrics, we are in the storytelling business. So naturally, we talk a lot about customer service stories gone bad. Our inboxes are full of horror stories forwarded from friends and family, ...

Tomorrow is the last day that readers and collectors can pre-order all seven of the Bad Idea Two: Part One new comic book line, without knowing who is drawing them, who is writing them or what they ...

Recently, I got behind a pickup truck displaying a bumper sticker: “I Voted For A Felon.” The company will now produce a new one: “I Voted For A Moron.” The owners can place the new one next to the ...

So the Illinois Tollway folks are thinking about taking away my transponder and replacing it with a sticker that is not portable? I travel a lot and when I travel I rent a car. I take my iPass ...