At a Veterans’ Affairs primary care women’s health clinic, primary care providers (PCPs) are responsible for monitoring patients who are prescribed opioids. The majority of patients don’t receive ...

“They don’t have standard work,” I said. “Yes they do. I can show you,” replied the supervisor as he pointed toward the binder of work instructions. The supervisor and I were observing the operators ...

Question: We are trying to create some standard work around several processes in our plant. Who should “own” this—the operators who run the process or an engineer? I’m not sure I can get everyone to ...

You don’t have to read too many books on lean manufacturing before you come across the indisputable fact that standard work is at the core of your lean transformation. My two favorite quotes from my ...

One key customization area for Team Foundation Server 2010 is process templates, and more specifically, work item types. While the work item types available out of the box with a process template may ...