Sprint Nextel is booting customers that call customer service too much and tossing soldier accounts due to excessive roaming. All potential customers should just boycott Sprint--after all you may have ...

The two companies announce a deal that builds on an existing alliance, as Big Blue takes over the management of several Sprint call centers. Marguerite Reardon started as a CNET News reporter in 2004, ...

This article was originally on a blog post platform and may be missing photos, graphics or links. See About archive blog posts. Can Sprint up its game? Credit: hyku via Flickr. Customers have been ...

NEW YORK (AP) - Sprint is eliminating about 800 customer service jobs because fewer people are calling its centers, the company said Tuesday. With growth in other parts of the business, however, ...

Sprint’s customer satisfaction rating plummeted by more than 8% in the first quarter of 2008, according to the latest American Customer Satisfaction Index, published today. Sprint’s customer ...

OVERLAND PARK, Kan.--(BUSINESS WIRE)--Sprint (NYSE:S) today turned on 4G LTE service in 34 more markets, featuring an enhanced customer experience that provides faster data speeds in more places where ...

Apple's Business Chat, which lets you chat with companies through iMessage, was announced in 2017, though adoption has been somewhat slow. From today, however, Sprint customers can connect with ...

Is Sprint (S) a turn-around story? Yes, but a grim story at that, says Bear Stearns analyst Phil Cusick. Post-paid subscriber additions continue to slow at Sprint, writes Cusick, while churn is rising ...