CHEEKTOWAGA, N.Y. (WKBW) — Spectrum announced it will host a hiring event for customer service representatives on August 11. According to Spectrum, by the end of 2022, it plans to hire more than 100 ...
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Charter includes Spectrum Business subscribers in price guarantees, customer commitments
After rolling out flexible service packages with transparent pricing for its residential subscribers last year, Charter ...
An improved customer experience, product and service enhancements, and faster and more reliable service with added value have driven meaningful improvements in customer satisfaction scores as measured ...
STAMFORD, Conn.—Charter Communications has promoted Chris Fulton to senior vice president, customer operations and experience for Spectrum Business, its commercial services operation. Fulton succeeds ...
Customer-First Commitment Promises Bill Credits if Service is Disrupted and Guaranteed Pricing for Up to Three Years with No Annual Contracts Unveils New Spectrum Brand Platform 'Life Unlimited' ...
Customer service is not what it used to be. One woman’s viral interaction with a customer service representative proves it. In a TikTok video that has amassed over 2.2 million views, mom Kayla_2 ...
Earlier this month, some TiVo DVR users received an email from Spectrum with an ominous message. Citing future improvements to its network, Spectrum warned that “CableCARDs will not be compatible with ...
In a strangely threatening letter, cable giant Spectrum warns a former customer he'll be reported as a deadbeat unless he renews his subscription. (SOPA Images / LightRocket via Getty) Steve Schklair ...
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