Cable and internet company Spectrum is telling the state that it is closing a customer service operation in Columbus and that 175 workers will lose their jobs as a result. The cuts will start Aug. 15, ...

To the editor: Every month, I pay Spectrum more than $200 for television, internet and phone service. Television these days seems to hold too much advertising, so I recently decided to cancel my ...

New technology is helping Spectrum prevent problems before they arise. Spectrum is using telemetry to find potential problems with your cable or internet, before a homeowner even notices. This allows ...

WILMOT, Wis. (CBS 58) -- The hardest part of bringing internet service to someone's house is what's known as the last mile. It's the final chunk between the pole and a home. For months, a Wilmot ...

Syracuse, N.Y. – Charter Communications pledged to improve service and reduce its customer complaint rate as part of a deal to get the state’s approval of the cable giant’s acquisition of Time Warner ...

DAYTONA BEACH — What’s in a name? For some cable television customers in the Volusia-Flagler area, a change from Bright House Networks to Spectrum, a brand owned by Stamford, Connecticut-based media ...

STAMFORD, Conn.—Charter Communications has promoted Chris Fulton to senior vice president, customer operations and experience for Spectrum Business, its commercial services operation. Fulton succeeds ...

Charter Communications CEO Chris Winfrey said he wants customers to think of reliability and credibility when they think of their cable and broadband provider. The cable giant told CNBC it is ...

The residents of Worcester were loud and clear Monday night: they are tired of Charter Communication’s Spectrum being the only internet and cable option in the city and they want something cheaper and ...

PITTSFIELD — Spectrum customers in the Berkshires are joining the ranks of viewers angry that the Walt Disney Co. has removed its programming from the cable company during negotiations for a renewed ...

Here in New York, the commercials for Spectrum cable have become a ubiquitous part of the local TV experience. The company’s commercials are right up there with a handful of other companies’ campaigns ...