Sony responds to one reader's complaint that the company purposely prolonged the duration of a support call in order to extract money from him To determine if his older Viao laptop could be upgraded ...

When Sony finally announced the PlayStation 5 Pro in mid-September, it was hardly a surprise; after all, Sony's new, more powerful PS5 had been rumored for months. But if PlayStation Senior Principal ...

Christmas morning often turns into a tech support marathon for families as popular gifts require setup before use.

Posts from this topic will be added to your daily email digest and your homepage feed. Sony is asking developers to get games ready over the summer, with a push for ray-tracing support. Sony is asking ...

New firmware updates are available through Sony’s Sound Connect mobile app. New firmware updates are available through Sony’s Sound Connect mobile app. is a senior reporter who’s been covering and ...