Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

Quick Summary Struggling to manage rapidly growing volumes of unstructured data across your enterprise systems? Discover the best NoSQL database software for 2026 that enables high-performance ...

Progress Software Corporation ( PRGS) Discusses High-Performance Multi-Database Connectivity and WinSQL Features May 7, 2026 1:00 PM EDT ...

Customer service software empowers your support team to quickly resolve customer issues. We've tested the leading options to help you choose the best solution for your small business. Our team tests, ...

Yugabyte, the distributed AI database experts, today announced it was named in the 2026 Gartner® Peer Insights™ "Voice of the Customer for Cloud Database Management Systems" report.

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...