At many software companies, there’s a puzzling paradox: Executives and their teams iterate and refine virtually all aspects of their operations, yet they let pricing, one of the most crucial parts of ...

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Learn the ins and outs of call center software pricing, how to estimate costs, what to expect, and how to get the best deal. Whether you’re getting call center software for the first time or you’re ...

Software pricing is moving to outcome-based models. Users and vendors need to agree on success metrics. The nature of software engineering work is evolving. In the year ahead, your relationship with ...

It’s been a long time since Salesforce helped change the world of technology by claiming it was going to end software. Its model of selling access to a managed service that was hosted on the cloud ...

With one of the best document management systems in the CRM space, Apptivo is best suited to SMBs that deal with large stacks ...

Oracle on Tuesday officially said it would alter the pricing methods for its business applications, after the news leaked out weeks ago. Executives said the plan could save customers 25 percent to 75 ...

Artificial intelligence is everywhere and in every business. In numerous industries, these tools can offer significant benefits to companies. For example, in the hospitality industry, these tools can ...

FreeAgent offers one single plan, which is available for $27 per month if billed on a monthly basis, or $270 per year if billed on a yearly basis. However, the provider is currently offering a ...

Tech firm Elastic became the latest company to offer government customers significant discounts on software on Tuesday in an agreement with the General Services Administration through its nascent ...

The best helpdesk software is Zendesk, with solid customization tools, exemplary help and support options, and more features than any helpdesk software we tested. However, this doesn’t mean Zendesk is ...