In recent months, there has been increasing debate over whether software companies or internal IT departments are responsible for critical software updates such as patch and service pack distribution, ...

Cutting software maintenance costs 101 Maintenance and support costs are increasingly gobbling up more of your IT budget despite the occasional bone thrown to you from your friendly neighborhood ...

The transition from a software development team to the maintenance team is often taken for granted. Organizations focus so much on getting a project completed, they forget there are management and ...

Effective maintenance management allows production to run smoothly, which is essential for the success of business operations. Poorly maintained resources can cause delays and endanger the safety of ...

A study from the Campaign for Clear Licensing (CCL) has found that the majority of organisations are blindly renewing software maintenance contracts. CCL’s research revealed that many businesses were ...

Software as a service is the most common form of cloud computing, where you use a browser and an internet link to access a service provider's application, which is hosted and managed on its servers.