Move beyond personal productivity. Discover how CEOs are using AI agents to build an "invisible factory floor"—decomposing, ...

With a growing interest in generative artificial intelligence (AI) systems worldwide, researchers have created software that is able to verify how much information an AI farmed from an organization's ...

In the information-driven age, organizations have recognized that managing knowledge is key to maintaining a competitive edge. Knowledge management software (KMS) has become an essential tool for ...

In today’s digital landscape, IT operations are under more pressure than ever to deliver seamless performance, rapid issue resolution, and continuous innovation. Amid these demands, knowledge ...

CHICAGO--(BUSINESS WIRE)--Mindbreeze, a leading global provider of AI-based knowledge management solutions, has been named a Leader in the IDC MarketScape: Worldwide General-Purpose Knowledge ...

American enterprises are experiencing a “brain drain.” Not because people are leaving the country—the traditional meaning of the term—but because of job turnover as employees retire or contracts end.

A cyber analytics firm has discovered several instances of enterprise software that collected and sent information home, a behavior which could lead to exposure of sensitive enterprise data. While its ...

Leading Oregon-based credit union scales eGain adoption to power member service excellence and sales enablement through upcoming merger and growth ...

SUNNYVALE, Calif., Jan. 13, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), the leading AI knowledge platform for ...

I got the magic cookie to turn on the new Google Search Knowledge Graph feature yesterday. My searches now ping Google's 500-million-strong database of "things." So in addition to standard ...